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Privacy Policy

1. Introduction

S.P.I. Developments Limited respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, submit an enquiry, request information, or otherwise interact with us.

S.P.I. Developments Limited is registered in England and Wales under company number 04532216. Our registered office is Unit 1 Eden Close, Hellaby, Rotherham, England, S66 8RW.

For the purposes of this Privacy Policy, “SPI”, “we”, “us” and “our” refer to S.P.I. Developments Limited.

2. Who this Privacy Policy applies to

This Privacy Policy applies to:

  • visitors to our website;
  • customers and prospective customers;
  • suppliers and business contacts;
  • individuals who contact us by phone, email, website form or other communication channels;
  • individuals who receive marketing or business communications from us.

3. The personal information we collect

We may collect and process the following types of personal information:

  • your name;
  • your job title;
  • your company name;
  • your email address;
  • your telephone number;
  • your postal or business address;
  • information you provide when making an enquiry;
  • information relating to your current or potential project requirements;
  • records of correspondence with you;
  • website usage information, where collected through analytics or cookies;
  • technical information such as IP address, browser type, device type and pages visited.

We only collect personal information that is relevant to the way you interact with us.

4. How we collect personal information

We may collect personal information when you:

  • submit an enquiry through our website;
  • contact us by email, telephone or post;
  • request information about our products or services;
  • become a customer, supplier or business contact;
  • interact with our website;
  • attend a meeting, event or sales discussion with us;
  • provide your details to us directly for business communication purposes.

We may also receive limited business contact information from publicly available sources, referrals, industry events or third-party business platforms where lawful to do so.

5. How we use your personal information

We may use your personal information to:

  • respond to your enquiries;
  • provide information about our products and services;
  • communicate with you about current or potential projects;
  • manage customer, supplier and business relationships;
  • process orders or requests;
  • provide quotations or technical information;
  • arrange meetings, calls or follow-up communications;
  • send relevant business updates, where permitted;
  • improve our website, services and communications;
  • maintain internal records;
  • comply with legal, regulatory or contractual obligations;
  • protect our business, website, systems and users.

We do not sell personal information or trade email lists with other organisations.

6. Our lawful basis for using your information

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the nature of our relationship with you, we may rely on one or more of the following lawful bases:

Contract

We may process your personal information where it is necessary to enter into or perform a contract with you or your organisation.

Legitimate interests

We may process your personal information where it is necessary for our legitimate business interests, provided that your rights and freedoms do not override those interests.

This may include responding to business enquiries, managing customer relationships, providing relevant information about our products and services, improving our website, and maintaining business records.

Consent

We may rely on your consent where you have actively agreed to receive certain types of communication from us, such as marketing emails.

You can withdraw your consent at any time by contacting us or using the unsubscribe option in our emails, where available.

Legal obligation

We may process your personal information where we are required to do so by law, regulation or a lawful request from a public authority.

7. Marketing communications

From time to time, we may send you relevant news, product updates, service information or industry insight.

We will only send marketing communications where we have a lawful basis to do so. This may include your consent or, in some cases, our legitimate interest in communicating with business contacts about relevant products and services.

You can opt out of receiving marketing communications from us at any time by contacting:

enquiries@spidevelopments.com

8. Who we share your personal information with

We do not sell your personal information.

We may share personal information with trusted third parties where necessary for business, operational, technical or legal purposes. This may include:

  • website hosting providers;
  • IT and email service providers;
  • CRM or business administration platforms;
  • analytics providers;
  • professional advisers, such as accountants or legal advisers;
  • delivery, logistics or project partners where required;
  • regulators, authorities or law enforcement agencies where legally required.

Where we use third-party service providers, we expect them to handle personal information securely and only in accordance with our instructions and applicable data protection law.

9. International transfers

Some of the systems or service providers we use may process or store personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that it is protected in accordance with applicable data protection law. This may include using approved contractual safeguards or working with providers that have appropriate data protection measures in place.

10. How long we keep your information

We only keep personal information for as long as necessary for the purposes for which it was collected.

The length of time we keep personal information may depend on:

  • the nature of our relationship with you;
  • whether you are a customer, supplier, prospect or general website user;
  • the type of information involved;
  • legal, accounting or reporting requirements;
  • whether the information is needed for ongoing business communication or record keeping.

When personal information is no longer required, we will delete it, anonymise it or securely archive it.

11. How we protect your information

We take reasonable technical and organisational steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

These steps may include password protection, secure systems, access controls, internal procedures and working with reputable third-party platforms.

However, the transmission of information over the internet is not completely secure. Any information you submit through our website is sent at your own risk.

12. Your data protection rights

Under data protection law, you have rights in relation to your personal information. These may include the right to:

  • access the personal information we hold about you;
  • request correction of inaccurate or incomplete information;
  • request deletion of your personal information;
  • request restriction of processing;
  • object to processing based on legitimate interests;
  • withdraw consent where processing is based on consent;
  • request transfer of your personal information in certain circumstances;
  • complain to the Information Commissioner’s Office.

The ICO confirms that individuals have the right to access and receive a copy of their personal data, and that organisations should usually respond to subject access requests within one month.

If you would like to exercise any of your rights, please contact us using the details below.

13. Cookies

Our website uses cookies and similar technologies to help the website function, improve performance and understand how visitors use the site.

For more information about the cookies we use, please visit our Cookie Policy:

https://www.spidevelopments.com/cookie-policy-uk/

14. Third-party websites

Our website may contain links to third-party websites.

This Privacy Policy only applies to the SPI website. We are not responsible for the privacy practices, content or security of third-party websites.

You should read the privacy policy of any third-party website you visit.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements or data processing activities.

Any updates will be posted on this page. We recommend that you review this page periodically.

16. How to contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

S.P.I. Developments Limited
Unit 1 Eden Close
Hellaby
Rotherham
England
S66 8RW

Email: enquiries@spidevelopments.com
Telephone: +44 (0)1709 541143

17. How to make a complaint

If you are unhappy with how we handle your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters.

Information Commissioner’s Office
Website: https://ico.org.uk/